Returns

30-day return policy

At SENSO, your satisfaction is our priority. You have 30 days from the receipt of your order to return a product that does not suit you.

Return conditions

• The product must be unused and in its original packaging
• Accompanied by all its accessories and proof of purchase

How to proceed?

1. Contact us via our Contact page, providing your order number
2. We will confirm the procedure and return address
3. Ship your package
4. Upon receipt and verification, you will be refunded

Refund

The refund will be processed to your original payment method within a few business days after receipt and validation of the return.

Defective product or order error?

In this case, contact us directly: return shipping costs will be covered by us.