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Who are we?
This policy is published by SENSO. See our Legal notice for the full identity of the publisher: [TO BE COMPLETED].
What data do we collect?
- Identification data: last name, first name, email, postal address, telephone number
- Order data: purchase history, payment methods (processed by our payment provider, never stored by us)
- Browsing data: cookies, pages viewed, cart
Why do we collect this data?
- Process and deliver your orders
- Ensure customer service and warranty tracking
- Send you our offers, if you have consented
- Improve our site and prevent fraud
Legal basis
Performance of the sales contract, consent (newsletter), and legitimate interest (security, service improvement).
How long do we keep your data?
The time necessary for the purpose of processing, and in all cases in accordance with our legal and accounting obligations (invoices must be kept for 10 years).
Who has access to your data?
SENSO, as well as our technical service providers necessary for the operation of the site: Shopify (hosting and store management), our payment provider, and our carriers for delivery. No data is sold to third parties.
Your rights
In accordance with the GDPR, you have the right to access, rectify, erase, portability and object to your data. To exercise these rights, contact us via our Contact page. You can also lodge a complaint with the CNIL (cnil.fr).
Cookies
Our site uses cookies necessary for its operation as well as audience measurement cookies. You can manage your preferences at any time from your browser.